Shipping, Delivery & Collection

Christmas 2026 – Last Order Dates

To give your orders the best chance of arriving in time for Christmas, please place your orders by the following dates:

These are our recommended final order dates for Christmas delivery, allowing time for preparation and dispatch. While every effort will be made to ensure orders arrive in time, delivery before Christmas cannot be guaranteed, particularly for international orders where customs processing may cause delays.

Last-minute gifts? Our digital gift vouchers remain available to purchase throughout the Christmas and New Year period, with orders processed daily.

Shipping Rates & Delivery Times

We carefully prepare and package every order to ensure your weaving materials, tools and looms arrive safely.

All orders are sent using tracked delivery services, primarily Royal Mail.

Delivery estimates begin once your order has been dispatched and exclude weekends, public holidays and any delays caused by customs processing.

Dispatch & Order Processing

We aim to dispatch orders within 1–3 working days of receiving your order, subject to stock availability.

Every effort is made to keep stock levels accurate. Should an item become unavailable, we will contact you as soon as possible to discuss alternatives or arrange a refund.

Please double-check your delivery address before completing your purchase to ensure your parcel reaches you safely.

If your order is urgent, please contact us at info@oxfordweavingstudio.com before ordering. We may be able to arrange an express service.

International Orders, Customs & Import Charges

International orders may be subject to additional import duties, VAT, local taxes, tariffs or customs handling fees imposed by the destination country.

These charges are not included in our shipping rates or calculated at checkout and are the responsibility of the customer. They may be collected by local customs authorities or delivery providers before your parcel is released.

We recommend checking your country's import requirements before placing an order.

European Orders

Due to additional European product safety and packaging regulations, we currently review European orders individually before dispatch.

If you place an order for delivery to Europe, we will contact you by email to confirm your order, explain that additional customs charges may apply and verify that we can fulfil your purchase in accordance with the relevant regulations.

Orders will only be dispatched once these requirements have been satisfied.

United States, Canada & Rest of World

Orders to destinations outside the UK may incur additional import duties, tariffs, taxes or customs processing fees.

These charges are determined by the destination country's authorities and are separate from the shipping fee paid at checkout. We may contact you before dispatch if further information or confirmation is required.

Collection from Our East Oxford Studio

Complimentary collection is available by appointment from our new studio address:

The Oxford Weaving Studio

The Workshop

100A Cowley Road

Oxford, OX4 1JE

Orders are usually ready for collection within 2–4 days, although this may vary from 24 hours to 5 days depending on studio commitments.

As this is a working design and teaching studio, collection is strictly by appointment. Please email info@oxfordweavingstudio.com once your order is ready to arrange a convenient collection time.

Questions About Your Order?

If you have any questions about shipping, collection or international orders, please contact us at info@oxfordweavingstudio.com. We're happy to help.